The Five Percent: Finding Solutions to Seemingly Impossible Conflicts
Published by Public Affairs - PerseusRead Reviews
ONE IN EVERY TWENTY DIFFICULT CONFLICTS ends up not in a calm reconciliation or tolerable standoff but as an acute lasting antagonism. Such conflicts -- the five percent -- can be found among the diplomatic and political clashes we read about every day in the newspaper but also, and in a no less damaging and dangerous form, in our private and personal lives, within families, in work-places, and among neighbors. These self-perpetuating conflicts resist mediation, defy conventional wisdom, and drag on and on, worsening over time. Once we get pulled in, it is nearly impossible to escape. The five percent rules us.
So what can we do when we find ourselves ensnared? According to
Dr. Peter T. Coleman, to contend with this destructive species of
conflict we must understand the invisible dynamics at work.
Coleman has extensively researched the essence of conflict in his
"Intractable Conflict Lab," the first research facility devoted to
the study of polarizing conversations and seemingly unresolveable
disagreements. Informed by lessons drawn from practical
experience, advances in complexity theory, and the psychological
and social currents that drive conflicts both international and
domestic, Coleman offers innovative new strategies for dealing
with disputes of all types, ranging from abortion debates to the
enmity between Israelis and Palestinians.
pub date: 2011-05-03 | Hardcover | 9781586489212